Login for faster access to the best deals. Click here if you don't have an account.

Engineer, NOC Full-time Job

1 week ago Engineering / Technicians Phnom Penh 223 views
Roles & Responsibilities:
  • Operate, monitor, maintain and manage of transmission, IP core and access network level
  • Provision and activate the services offering customers
  • Faulty identification of network problems, and fast rectification by coordinating with vendors/suppliers/field engineers/contractors
  • Restore service as quickly as possible to minimize impact customer's business
  • Manage network operation healthy and securely
  • Operation and maintenance NMS alert system to response incident on time
  • Day-to-day technical operation activities and support customers
  • Network technical support for customers 24x7 hours
  • Receive, document and record all incidents notification in system
  • Troubleshoot and escalate ticket to higher level for customers and network issue
  • Communicate and facilitate with other department, local & international partners and AAG community
  • Closely monitor network operation and follow up with customers with specific time for incident
Job Requirements:
  • Basic understanding of Optical fiber testing, and test instruments
  • Basic understanding of Transmission technologies, SDH ,PDH,DWDM
  • Basic understanding of layer 2 switching, IP routing (Static, RIP, EIGRP, OSPF, ISIS, BGP etc ..)
  • Ability to work within rotate time as required by manager
  • Basic Networking, IP Internet knowledge
  • Minimum 2 years in long distance fiber networks and transmission links (SOH), provisioning and troubleshooting. Experience IP Networking, ISP experience desirable
How to Apply:

For interested candidates, we would like you to submit your CV with a cover letter to [email protected] or contact us via 078 295 281 or 099 555 007 for more detail.

Company Description
EZECOM, Cambodia’s premium internet service provider, was found in 2007 to serve the rapidly expanding business and residential market in Cambodia. Our company has incorporated its own fiber optic, world-class Data Centre, MPLS, VPLS, Cloud services and other VAS services for enterprise solutions along with our world-class 24/7 technical support.