• Contribute to the creation and implementation of best practice capacity planning vision, strategy, policies, processes and procedures to aid and improve operational performance
• Contribute to new business initiatives and projects and review and communicate the impact on Quality Management Systems (QMS)
• Develop the Management Systems strategy and the management arrangements for key milestones, demonstrating solid progress against plan
• Manage all external registration requirements to ensure they are met. Liaise with external bodies on all matters relating to registration. Setup, maintain and improve, in line with business needs.
• Implement all relevant procedures described in the Quality Management System (QMS)
• Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies
• Update quality documentation and communicate to carry forward lessons learned from quality concerns
• Ensure that all necessary systems and procedures are in place to satisfy all departmental requirements and audits
• Introduce new systems and procedures for documentation to reduce turnaround time where appropriate
• Train others in all aspects of the quality system and application of procedures
• Ensure ongoing compliance with the Quality Management System (ISO9001)
• Attend various meetings and action/communicate instructions
• Produce written reports, minutes of meeting and make presentations
• Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors
• Conduct risk assessments of processes and tasks in the department
• Ensure evaluation of, and reporting on, vendor quality systems.
• Oversee inspection (examination) of incoming materials, ensuring that they meet requirements.
• Manage the monitoring, measurement, and review of internal processes, especially those that affect the quality of the organization’s products.
• Work with customers, employees, contractors, and outsourcing firms to develop product requirements
• Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the quality strategy
• Work as part of the Management team to share ideas and improve operation, recommending, supporting and implementing continuous improvement activities and process and procedure improvements to optimize results and improve quality of delivery, in line with quality standards requirements delivery in line with Company and Customer requirements
• Communicate with personnel at all levels, internally and externally to the Company, in relation to Quality matters
• Any other tasks as assigned by MD.

• Associate degree or equivalent A bachelor’s degree in engineering or quality management is required
• ISO certified internal/external auditor is preferred or trained in ISO Quality Manager course
• Proficiency in English; and
• Mandarin or Khmer speaking is an added advantage.
• Minimum 10 years of experience in Quality Assurance/Quality Control. Current CQA or similar certification is required.
• Quality managers must have proven ability to lead a diverse team of technicians. Excellent communication skills and the ability to work well with people at all levels are essential. Must have strong organizational, analytical, problem solving, and management skills. Experience with MS-Office (especially Excel, Word) is needed. Project management experience is a plus.
• Strong creative, strategic, analytical, organizational and time management skills;
• Independent and motivated;
• Dynamic and has experience in dealing with crisis management;
• Able to work in a highly matrix and multicultural environment;
• Strong oral and written communications skills;
• Superior computer skills including proficiency with Microsoft Word, Excel, and Outlook
• SharePoint and/or room experience desirable
• Must be able to handle multiple-projects at a time and work in a fast-paced environment. Self-motivation and pro-activity are required
• Must have good attention to detail accuracy and follow through.
• Has healthy life style, and able to work well under pressure.
• Excellent leadership and man- management skills
• Excellent interpersonal skills
• Ability to manage a variety of cross-functional team members
• Excellent organizational and follow-up skills
• Competent in problem solving, team building, planning and decision making
• Commercially aware
• High ethics, morals, and professional standards; maintain confidentiality standards; good social behavior; neat appearance; must have an attention for details; common sense and good judgment; and a problem solver.

Email: [email protected]

Website: http://www.ppcc.com.kh

Tell: +855 23 888 808

Address: City Center Boulevard | Sangkat Sras Chork | Khan Daun Penh | Phnom Penh | Cambodia

Shukaku Inc. is a private held company who is the sole owner of the Phnom Penh City Center.Phnom Penh City Center (PPCC) is a 111.6-hectare development strategically located in the center of the city. This development was conceptualized to transform Phnom Penh’s city landscape into a modern, sustainable, commercial and leisure hub with world class facilities purpose-built for both local and overseas businesses and investors. Through the creation of new facilities and spaces, this development will create opportunities for the growth of commerce, culture, arts and sports in Phnom Penh City Center (PPCC). By 2025, the new PPCC district will be home to over 56,000 residents and more than 190,000 daily visitors. In line to expand our business, we are looking for dynamic and qualified candidates to join us to make this company grow further.