• Operate as the point of contact for any and all matters specific to customers originated by the sales team
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Identify and grow opportunities, and collaborate with sales teams to ensure growth
• Assist with severity requests or issue escalations as needed
• With such a variety of tasks it's for this reason we're looking for an 'all-rounder'… and someone who feels right at home speaking English and using the internet.

• Female/ Male
• Chinese literature
• Have excellent Chinese conversation skills
• Are experienced in customer service
• Pride yourself on your organizational skills
• Love getting the job done quickly with an attention to detail
• Love working on the internet
• Have fantastic experience using MS Word, Excel
• Love learning new things – especially on the internet
• Are self-disciplined with good work ethic
• Self-motivated and able to work unsupervised
• Have a strong sense of integrity and honesty

For more information:

Tel: 010 902 527

E-mail: [email protected]