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Customer Relation Officer Full-time Job

5 years ago Communication / Public Relation Phnom Penh 1,167 views
Roles & Responsibilities:

  • Daily upload customer feedback into system
  • Daily call to customer to seek for their feedback/complaint/inquiry
  • Respond to customer properly once complaint exist
  • Identify customer want and need
  • Daily and weekly report customer’s feedback to leader or manager
  • Follow up with dealer for checking the root cause of customer feedback/complaint and pending issues
  • Perform general administration job
  • Perform other tasks assigned by leader or manager
Job Requirements:

  • Undergraduate students or Fresh graduated students
  • Having an experience of call center or customer service is preferable
  • Excellent knowledge of communication skill
  • Good teamwork and interpersonal skill
  • Good knowledge of English (Speaking, Writing, Listening)
  • Knowledge of computer skills
  • Honest, Flexible, Responsible, Hard-Working and able to work under pressure
How to Apply:

Interested candidates shall submit updated CV and Cover Letter with relevant documents and recent photo to the address below:

TOYOTA (CAMBODIA) CO., LTD.

Human Resource & General Affairs Division

Attwood Business Center, Unit #57-69 E2, Level 3, Street 110A,

Sangkat Ou Baek K’am, Khan Sen Sok, Phnom Penh

Or E-mail: [email protected]

Tel: 017 222 077/017 444 955

Please visit us: www.toyota.com.kh

Only shortlisted & qualified candidates will be notified. Resumes will be kept confidentially and non-returnable.

Deadline: 31-Mar-2019

Company Description
Toyota (Cambodia) Co., Ltd. is a sole exclusive distributor for all TOYOTA vehicles, Genuine Parts and Quality Service in the Kingdom of Cambodia. With the endless and massive support from our manufacturer, we have always taken into consideration regarding the right selection of suitable products into Cambodian market. To make the best choice, the critical survey on market condition such as road condition, fuel quality, driving behavior, weather and so forth is thoroughly conducted and analyzed for the aim of ensuring the conformity of our products. As a result, many different varieties of TOYOTA models have been introduced to satisfy our customer's needs and wants.