* Job Description

- Install internet connection and other communication connections for customer following to procedures. - Resolve technical issues for customers on the phone and by visiting the customer’s site. - Keep records of service to customers. - Keep track of company stock/equipment and property. - Escalate and report issues and concerns to supervisor and manager as required. - Perform professional communication with customers by face to face, on the phone and email. - Provide details of potential customers or upgraded sales leads to the Sales Team. - Follow up processes, policies, and procedures.

* Job Requirements

- 2nd year up to graduate bachelor degree in Computer Science or other related fields.
- At least 6 months experience with Modems, Wi-Fi, TCP/IP, Routers, Switches, VPN, Firewall, WiMAX, XDSL, Fiber Optic and other internet related technologies.
- Experience with common computer operating systems and Internet related
Applications e.g. Microsoft Windows, Internet Explorer, Emails.
- Flexible to work on rotating schedule and travelling to work at the fields.
- Be good at speaking and writing in English.
- Be good at communication, initiative, patient, and problem solving.
- Residential candidates are prioritized

ដាក់ពាក្យឥឡូវនេះ

Tel: 098 855 454 / 096 768 4007

Email: [email protected]

Website: opennet.com.kh

King Technologies Co,.LTD. operates telecommunication services based on cable such as copper cable (ADSL, Broadband,etc..) and fiber cable for premium service such as FTTH , Leased Line, etc... Supporting the very latest in multimedia and internet services with the highest technology over the world. Its extensive nationwide network coverage is available in all 8 provinces in Cambodia (Phnom Penh capital , including some of provinces ). The company’s workforce consists of more than 700 people including local and foreign experts. Clients are individuals, businesses, research and educational organizations, NGOs, and departments of the Royal Government of Cambodia.