Support Engineer Full-time Job
5 years ago - IT / Telecommunication - Phnom Penh - 1,165 viewsRoles & Responsibilities:
- On phone, on site and remote support to customer mainly
related to internet service
- Assist troubleshoot networks, internet connectivity in the
customer site or the company
- Provide recommendation and suggestion to customer
- Install, configure, and maintain internet connection,
network cabling, and other related equipment, and devices,
adds or upgrades hardware and software and configures
wireless access point, router with wireless and related
equipment
- Implement network security and provide technical support
to customer, anti-virus updates, managing host security
and other related PCs.
- Configure e-mail client and provide technical support for
our customer (Anti-Virus, Spam protection and scanning,
and other related e-mail)
- Keep track in ticket system
- Maintain customer relationship
- Other tasks assigned by team leader or manager
Job Requirements:
- Bachelor degree of information technology or related field
is required.
- Technical knowledge and skills in setting up network and
connectivity infrastructures and e-mail
- Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco
Router and Switch are advantage
- Certify CCNA is a plus
- Good English communication skills is a plus
- Loyalty, honesty, patient work, positive aptitude
- Can work well under pressure
* Compensation & Benefits
- Phone card allowance
- Medical allowance
- Accident Insurance
- Bonus
- Friendly working environment
- More.......
How to Apply:
Contact Number: 016672267, 092635536
Email: [email protected]