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Client Service Advisor (12 Positions at Toul Kok II Branch in Phnom Penh) Full-time Job

6 years ago Customer Service / Customer Relationship Phnom Penh 1,101 views
Roles & Responsibilities:

Client Service Advisor is responsible for contributing ABA growth and profitability through the provision of quality customer services and sales in respect of all ABA products; including the understanding of customer needs and choices, the communication of product features and benefits and the effective follow up and building of the internal relationship. The basic roles and responsibilities of Client Service Advisor included:

  • Identify and action on sales opportunity for the new business opportunity by responding to inquiries from both new and existing customers.
  • Provide consultative service in regard to banking products and services which is considered as a good solution to suit the clients’ needs.
  • Assist in the opening account in the system per request from RM or Customers.
  • Making sure that the documents submitted are accurate and valid.
  • Take action to follow up on the case provided documents are not complete.
  • Contribute to the development of sound profitable business by creating effective referral networks, including internal business relationship and existing customers in order to achieve the targets.
  • Ensure the compliance with ABA’s internal policies, processes & procedure, core values, and code of conducts, etc. are maintained.
Job Requirements:
  • Bachelor degree in business, finance or marketing field.
  • Minimum 2 years working experience in sales & marketing.
  • Negotiation and internal relationship building.
  • Organizational and time management skills.
  • Ability to work effectively in a team environment.
  • Competent in spoken and written English communication.
  • Computer literacy.
How to Apply:

Interested and qualified applicants should submit only your updated covering letter and CV stating the position you apply for with current photo (4x6) through our E-mail: [email protected]

Note: For more vacancies please visit our website: www.ababank.com if the above job advertisement doesn’t meet your career goal.

Company Description
ABA Bank is one of Cambodia's premier banking institutions founded in 1996 as the Advanced Bank of Asia Limited. ABA Bank is now a multi-branch network universal commercial bank offering a full range of products and services to all Cambodians. Here at ABA Bank we are always looking for Competence and Ambition candidates to join our team.