Service Advisor (Chinese Speaking) Full-time Job
5 years ago - Customer Service / Customer Relationship - Phnom Penh - 1,226 viewsRoles & Responsibilities:
- Greeting customer and help them to buy/use Toyota Quality Service and Genuine Parts
- Maximizing customer traffic in Workshop with high retention rate
- Conduct quality check before delivery to make sure all jobs are done properly
- Well explain to customers about all points of current repair done and invite them for next service
- Use system to find correct parts number and check parts stock availability
- Prepare quotation for both parts and service
- Issue invoice for customers after the repairing is done
- Record lost sales for both parts and service availability
- Handle customers complaints based on fact
- Conduct product proposal regularly to boost parts and labor sales
- Do the follow up call to all pending product proposals and quotations and update the report to supervisor
- Other jobs as per assigned by Leader or Manager
Job Requirements:
- University Degree in Marketing or other related fields
- Excellent knowledge of communication and convincing skill
- Good Teamwork and interpersonal skill
- Speedy and accuracy jobs requirement
- Strong time management and Result-Oriented toward the Job
- Good Knowledge in English
- Good Knowledge in Chinese (Speaking, Writing and Listening)
How to Apply:
Interested candidates shall submit updated CV and Cover Letter with relevant documents and recent photo to the address below:
TOYOTA (CAMBODIA) CO., LTD.
Human Resource & General Affairs Division
Attwood Business Center, Unit #57-69 E2, Level 3, Street 110A,
Sangkat Ou Baek K’am, Khan Sen Sok, Phnom Penh
Or E-mail: [email protected]
Tel: 017 222 077/017 444 955
Please visit us: www.toyota.com.kh
Only shortlisted & qualified candidates will be notified. Resumes will be kept confidentially and non-returnable.
Deadline: 31-Mar-2019
Company Description
Toyota (Cambodia) Co., Ltd. is a sole exclusive distributor for all TOYOTA vehicles, Genuine Parts and Quality Service in the Kingdom of Cambodia. With the endless and massive support from our manufacturer, we have always taken into consideration regarding the right selection of suitable products into Cambodian market. To make the best choice, the critical survey on market condition such as road condition, fuel quality, driving behavior, weather and so forth is thoroughly conducted and analyzed for the aim of ensuring the conformity of our products. As a result, many different varieties of TOYOTA models have been introduced to satisfy our customer's needs and wants.