Credit Development and Complain Management Officer (1 Position at Head Office in Phnom Penh) Full-time Job
5 years ago - Accounting / Finance - Phnom Penh - 1,081 viewsRoles & Responsibilities:
This position's primary responsibility shall be to take part in the development of credit product, process, policies and procedures and to supervise complaint from respective party to resolve credit related to complaints on timely basis. The basic roles and responsibilities of Credit Development and Complain Management Officer included:
- To join partly in development of credit product, process, policies and procedures with another relevant team.
- Introducing and promoting new product by developing time-integrated plans with sales, advertising, and production.
- To handle all complaints which received from customer related to credit transactions.
- To coordinate with all relevant stakeholders to resolve the complaint according to complaint management process of the bank.
- Other tasks assign by management.
- To ensure the products and processing are implemented timely.
- Timely dissemination of information to relevant department/units.
- Timely resolution of credit related to complaints.
Job Requirements:
- Bachelor’s degree in banking and finance field.
- Excellent project and time management skills.
- Excellent interpersonal and communication skills.
- Having knowledge related to IT.
- Previous experience in related field would be an advantage.
- knowledge about credit terms and conditions.
- Ability to work independently and as team.
- In depth understanding of working of core banking system.
How to Apply:
Interested and qualified applicants should submit only your updated covering letter and CV stating the position you apply for with current photo (4x6) through our E-mail: [email protected]
Note: For more vacancies please visit our website: www.ababank.com if the above job advertisement doesn’t meet your career goal
Company Description
ABA Bank is one of Cambodia's premier banking institutions founded in 1996 as the Advanced Bank of Asia Limited. ABA Bank is now a multi-branch network universal commercial bank offering a full range of products and services to all Cambodians. Here at ABA Bank we are always looking for Competence and Ambition candidates to join our team.
